Community of people working remotely. Join Today! It's FREE

Remote support Jobs

Utopia Labs b2b senior
70000 - 120000 usd
Description

Engineering at Utopia Labs

We love building beautiful and powerful technology with deep impact and purpose. With almost all of our founding team having a technically-focused background from companies like Microsoft, Facebook, and Lunchclub. Utopia Labs wants you to join a group of hackers who are driven by their deep curiosity, a pursuit of technical excellence, and a passion for driving impact.

At Utopia Labs, we're building the tools that will support the future of governance, commerce, and work. We aim to help DAOs revolutionize the way people work, own, and interact with the world. Our engineering effort is central to that goal.

As a senior engineer with Utopia, you will be a major stakeholder in helping the engineering org scale as we build the software that will power Web3’s largest organizations. We are looking for skillful, communicative, and reliable engineers who have real-world distributed systems experience at scale.

Responsibilities

  • Build out well-tested frontend and backend systems for our core web product.
  • Articulate a long-term technical direction and vision for maintaining and scaling our web product
  • Shepherd technical infrastructure for an ambitious product roadmap.
  • Help reinforce security, availability, and scalability in our software infrastructure.
  • Create trustworthy user experiences by building interfaces that are simple, easy to comprehend, performant and reliable using modern tools like React, Typescript, and GraphQL.
  • Excellent communication skills
  • Ability to understand as well as explain complex ideas to stakeholders of varying levels of technical experience

Requirements

  • 4+ years of development experience using Javascript, Typescript, NodeJS, Express, NextJS, or similar
  • Solid experience architecting solutions (experience in different architecture layers and components) through multiple frameworks
  • Experience managing and scaling early engineering teams
  • Understanding of GraphQL
  • Experience developing cloud services and an understanding of design for scalability, performance, security, and reliability.
  • Experience developing with a test-driven mentality
  • Proficiency with Git
  • A good understanding of CI/CD

Nice to have

  • Started, or participated in a DAO as a core contributor.
  • Interest in crypto.
  • Experience using decentralized databases like Ceramic and OrbitDB
  • 3+ years full-time software engineering experience
  • 1+ years full-time experience in a blockchain-based project
  • Experience contributing to open-source projects
  • Experience writing smart contracts or building
  • Demonstrated interest in open and community-driven platforms.
Perks & Benefits

Health and wellbeing
We offer top-of-the-line benefits, including health, mental health, dental, and vision insurance.

Time off
We want people to take time off to rest and rejuvenate. We offer a 3 week paid vacation as well as 10 observed holidays by country.

Parental leave
Our parental leave policy offers biological, adoptive, and foster parents paid time off to spend quality time with family.

Lunch on us
You'll have a very generous meal budget for you to eat every day.

Commuting
We offer monthly commuter credits.


Any Questions?





Please mention the word **POLISHED** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
MakersPlace b2b senior
70000 - 115000 usd
Description
About MakersPlace
Founded in 2018, MakersPlace is a curated online marketplace that allows artists to create and sell unique digital creations (NFTs) using blockchain technology (digital art marketplace). We offer a platform aimed at empowering digital creators to create and sell their unique pieces, while providing verifiable proof of authenticity, ownership, and scarcity on the blockchain. Stay up to date on all of our hottest drops and collaborations at MakersPlace on Linkedin, Twitter and on our Blog.

About the Role
We are looking for a dedicated Customer Support Manager  to lead our CS team. Your mission will be to consistently improve the experience for creators and collectors  throughout their journeys in our marketplace. You will constantly strive to delight our customers through innovative and creative initiatives utilizing team members and customer insights, data and industry best practices.

In this role you will

  • Manage a team of three responsible for customer service and creator onboarding
  • Be a driving force for the team to boost customer delight, response and resolution time set the standards to achieve exceptional customer experiences by consistently improving our support channels through iteration
  • Build out and manage Salesforce Service Cloud, including developing self service solutions and our knowledge baseDevelop and monitor key performance indicators to measure and improve both productivity and satisfaction
  • Act as a key stakeholder in impactful customer experience projects, you will help lead and guide these efforts towards the desired results
  • Closely collaborate with cross-functional partners to creatively and effectively optimize our service processes and performance to better meet our customer’s needs
  • Continuously optimize process and best practices by acting on customer, team member, and stakeholder feedback.
  • As a member of the organization’s Management Team, build and cultivate strong relationships with leaders in the organization; serve as a trusted advisor and partner to maximize reach and impact in their areas of responsibilityHelp establish and be the beacon of our customer experience strategy, maintaining alignment with company OKRs and how your team contributes to their success 
  • Stay up-to-date on industry trends and best practices in customer experience

Requirements for this role

  • Proven professional with 5+ years of Customer Support / Experience experience as in a startup environment, and +3 years as a people manager
  • Ability to effectively utilize and present relevant data to key stakeholders to drive decision making and maximize business results.
  • Track record of leading teams towards reaching and exceeding goals and KPIs
  • You believe in putting your people first and cultivating a team culture that aims to develop and grow skills, knowledge, and opportunities
  • Outstanding facilitation, brainstorming and collaboration skills
  • A strong liaison, able to guide internal and external key stakeholders towards building a consensus around a clear call to action
  • A unique facilitator, passionate about building and cultivating strong working relationships with reports, peers and internal and external partners and stakeholders
  • Purposeful decision maker under pressure, you are able to solve challenges in a way that will guide us forward in a better, scalable way
  • Proven experience successfully implementing and managing Salesforce Service Cloud or alike 
  • Web3 experience preferred

Perks and Benefits

  • Opportunity to join a well-funded startup competitive salary and benefit package, and eligibility to take part in the company equity incentive program
  • Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
  • Health/Vision/Dental covered 100% for you!
  • $500 workstation stipend, with an additional $1000 after 6 months of employment
  • Flexible vacation policy
  • Monthly Wellness and Travel stipends
  • 100% Remote 
  • …and more!
The Team
At MakersPlace, we curate our team as carefully as we do our digital marketplace to ensure the best experience for both our creative community and employees. Our remote-first company was founded by senior engineering leaders from Pinterest, including the first engineer and former head of growth engineering, and is funded by top-tier venture capital funds and angels in Silicon Valley.


MakersPlace is an equal opportunity employer and highly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

MakersPlace participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 
#li-remote


Please mention the word **NOTABLY** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Swirlds Labs b2b senior
65000 - 115000 usd
Description

About Swirlds Labs:

Swirlds Labs was established with the mission to accelerate the future, built on Hedera – the most used, greenest, enterprise-grade public ledger for the decentralized economy. Our vision is to enable ‘Shared Worlds’, where anyone can gather, collaborate, conduct commerce, and control their own online footprint. We will enable this vision by continuing to provide development and other support for the Hedera network, building community and enterprise solutions that enable fast, rapidly scalable adoption of Hedera network services, and cultivating ‘moonshot’ projects that will change the way humans and organizations interact in cyberspace.

About the role:

As the second attorney in the legal department, you will play a key role in supporting and accelerating the growth of Swirlds Labs, enabling you to leverage your expertise to advise and collaborate with some of the most innovative and dynamic minds in the industry. This opportunity combines traditional corporate counsel responsibilities with a product counsel focus, as you will partner closely with internal teams to provide strategic and legal advice in areas including product and service development, commercial agreements, regulatory and compliance (including privacy, financial services, and emerging issues related to distributed ledger technology and web3), as well as a variety of general corporate matters.

A successful Corporate and Product Counsel at Swirlds Labs will serve as (the right hand to the General Counsel and) an important connector between legal and all other departments, including product and engineering, marketing, and human resources, ensuring that Legal provides effective advice to minimize risk while driving the business goals. You will take a lead role in negotiating vendor and partner contracts, and will become the in-house expert on legal issues related to product development. You will use your legal and interpersonal skills to work across the organization, helping to identify, assess, and communicate the risks and opportunities associated with potential new products, features, services, and lines of business. You will become a trusted partner to the business while also expanding your own legal skills by working on varied and emerging legal issues in a fast-evolving industry.

You may find yourself doing all of the following:

  • Supporting overall business objectives, by responding to and carefully considering legal questions around new products, services and/or other business opportunities, from the initial stages of product/service/business development to launch and scaling
  • Developing an end-to-end understanding of the company, business principles, the technology, the overall industry, and emerging legal issues, to provide practical and strategic advice across Swirlds Labs
  • Researching and remaining up to date on laws and regulations relevant to the web3 industry to ensure an ongoing ability to provide thoughtful, strategic and relevant advice
  • Drafting and negotiating vendor agreements, NDAs, marketing agreements, service contracts, and other commercial contracts worldwide
  • Having primary responsibility for the Terms of Use and Privacy Policy for Swirlds Labs website(s)
  • Working closely with and supporting the General Counsel and team leads from other departments on a wide range of corporate matters, including legal-related HR, IT, and Finance Dept. matters
  • Working with and managing efficient use of outside counsel and other subject matter experts

Qualification Requirements:

  • (4+) years of (combined) relevant legal experience at a leading law-firm, government agency, and/or in-house experience at a technology company
  • Substantial experience with US and international laws, content policies, privacy matters, intellectual property, and consumer protection laws
  • Experience as an in-house lawyer/counsel within the web3 ( space
  • Demonstrated experience advising clients on video, mobile, gaming, e-commerce, online marketplaces, and, generally, internet products/services
  • Sound and practical business and legal judgment, intellectual creativity, and problem-solving skills
  • An understanding of assessing, developing, launching, and scaling (enterprise-focused) products
  • A strong understanding of commercial contracts, with excellent drafting skills and the ability to translate business needs into contract terms
  • Comfort working closely with engineering, product and marketing teams, and high level of comfort with new technologies
  • Experience in taking on, prioritizing, and managing complex projects
  • Fluency in translating legal concepts and advice into actionable guidance for product and business teams
  • Execution-focused thinking and collaborative approach
  • Clear communication skills
  • Positive mentality and willingness to tackle new and ever-changing business needs
  • Ability to develop strong working relationships across the organization, with counterparties, and with the broader community

Other skills that are great to bring with you but that we can help you develop:

  • Experience working with software product development and engineering teams
  • Experience advising clients (e.g., held the title Product Counsel) during a software product development and launch
  • Knowledge and understanding of Swirlds Labs or Hedera and its services

Education:

J.D. from an accredited US law school



Please mention the word **MAJESTY** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Pennylane b2b senior
65000 - 112500 usd
Description

Are you looking to have an impact on the daily life of millions of entrepreneurs in France and Europe?

Do you thrive in a trustful, fast-paced environment?

Do you feel like our Product Principles are aligned with your Product vision ?


Then Pennylane might be the right place for you” and you, might be the perfect fit for this role


Our vision


We aim to become the most beloved financial Operating System of European SMEs.


We help business owners get rid of the time consuming hassle of handling accounting and finance, while giving them access to key information that they can use to make better decisions.


Meanwhile, we’re helping accountants. By using Pennylane, rather than doing manual and repetitive tasks, they can spend more time advising and guiding their clients.


Context


Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)


In 2 years of existence, we’ve managed to :


💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants

Raise a total of 84 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...

Grow from 7 cofounders to 320 happy Pennylaners : we're now recognized as one of the greatest places to work in France (but also remotely), with a 4,9/5 rating on Glassdoor and an e-NPS of 94.

🌍 Build an international environment with more than 36 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings


WHY this position is of utmost importance to reach our mission


Salesforce is considered as a product in itself at Pennylane ; we're building a powerful tool that will enable every team to deliver great value to our users and integrate within our business processes.

Therefore, we're looking for an experienced Salesforce Developer willing to help us build this internal product.


HOW you will contribute


You'll join a wide department of more than 130 software engineers, but as a Salesforce expert, you'll be part of a small specialized team of 3 people (2 software engineers - including yourself, and a Salesforce admin).


As a Salesforce developer, you'll spend most of your time (70%) working on projects to build and expand our CRM capabilities and the rest (30%) on optimizing the existing tooling and processes.


You'll be part of the squad which is the main point of contact from a technical standpoint for the Salesforce developments between the Product, Data, and Ops teams.


On a daily basis, your will work with:

- The Salesforce squad, which is already composed of one Salesforce architect and reinforced with external Salesforce consultants ;

- Business owners from Marketing, Sales, Onboarding and Support, Finance, etc. ;

- A dedicated squad to scale Pennylane business processes and internal tools.


WHAT you can expect from your life at Pennylane :


Within one month :

- You’ll learn everything about our company, our teams, and our vision during the first onboarding week

- You'll familiarize yourself with the product and the accounting industry, as well as our sales and operations of a Fintech scale up

- You'll get a very deep knowledge of our Product and Business teams organization, methods and processes, and culture


Within 3 months :

- You'll spend time with your customers to understand their painpoints and needs, and design solutions to address them.

- You'll roll out your first projects for business teams using Salesforce on a daily basis

- You will work on incremental tasks such as improving sales cycles, or on automating recurring tasks by integrating with other systems.


Within 6 months :

You'll participate to full fledged projects from the tech perspective, that impacts several business teams, such as :

- streamlining our invoicing processes

- scaling onboarding and support for our customers


And beyond : This dedicated Salesforce team will inevitably grow in the years to come. Which means you'll have :

- A key role in helping the team grow and recruit

- Opportunities to develop your technical skills

- Increasing responsibilities in project leadership


What do we do to make your work life easier


You'll have a compensation package between 60k and 75k depending on your level of experience + Equity

You'll have a great healthcare cover (Alan Blue) to take care of yourself and your family

You'll have lunch credits (Swile card) to buy your favorite food every day

You'll be able to work from our wonderful office in the center of Paris, or from any WeWork in Europe

If you have a fully remote contract, you'll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it

You'll get 10 additional days off (to the 25 standard ones) to rest and do what you love each year

Through our partner Gymlib, you'll have access to 8000 fitness spaces and more than 300 activities related to wellness

You'll have access to Busuu to perfect your english or learn a new langage of your choice

You'll get the latest Apple equipment

You'll be part of a vibrant social community : we do lots of sports together (Foot, running, climbing...), we love to hang out and have a drink together (thursday afterwork drinks on our rooftop is a usual thing. Twice-a-year we do company seminars, last time we went on a trip to the French Alps and it was fabulous !)


What does the recruitment process look like ?


- You will first have a general chat with a Talent Acquisition Manager

- You will then have a discussion with Grégoire (Lead Technical PM)

- You will then work on a live case study

- And finally, you will have a chat with some of the team members (PM and Ops)


We make sure we move fast ; you can expect the recruitment process with us to last between 15 and 25 days in total.



Who are we looking for ?


You may have noticed that there was no section listing the skills or qualities required to apply for this specific job. Researches have shown that some people are less likely to apply than others, if they don't feel like they meet the full list of criteria. So we have decided to take it down entirely.


We have tried to give you as much details as we could about the purpose, missions and environment of this role; it is now up to you to tell us if you think this is a position in which you could a) have fun and b) bring value to our company.

If you're hesitating, we encourage you to apply anyway: worst case scenario, you might lose a few minutes, and in the best case, it will be the start of a meaningful and long-lasting collaboration.


We also want to emphasize that we fully embrace diversity and that we're doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.


To end with a humble illustration of our commitment, we've recently signed the Pacte Parit to set concrete goals in building a better and more inclusive workplace in the years to come.

\n


\n

Please mention the word **WINS** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
70000 - 115000 usd
Description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.


At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 


We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 


We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 


Network Security Pre Sales Specialist  


The AHEAD Network Security Specialist will be focused on the core tenets of Network and Network Security related solutions for AHEAD prospects and customers including a broad range of technologies.  As a member of our specialist team, you will be considered an organizational thought leader for this marketplace.


You will work in partnership with multiple sales representatives to help build a cohesive account strategy for each existing and prospective client. As part of this strategy, you will help sales representatives identify potential technologies and vendors to partner with in a given account and assist in driving this strategy throughout a given campaign. 


Time management and prioritization are essential attributes to be successful. Your goal is to evolve into the technical thought leader for each of your clients. In this capacity, you will work to define strategy, compare and contrast alternative approaches, and build key relationships, as well as size and configure products. Positioning and leveraging subject matter experts and inside consultants is a necessity to scale your effectiveness within accounts. 


AHEAD is actively recruiting for this role and is looking for candidates who consider themselves as a â€œNext Generation Network / Datacenter Architect.”   A core tenet and base requirement for this position is understanding and mastery of Cisco Route/Switch and/or DataCenter technologies.  Outside of this core tenet, our expectation is to attract, recruit and attain resources who have a desired to focus not only on traditional on-premise Cisco solutions, but also to be looking to career, technology and skill advancement by being actively willing to demonstrate skills and ability to learn new technologies including multiple SDN solutions, network security, load balancing, edge / acceleration, and cloud technologies.  Understanding that the impetus and impact of Cloud computing is real and should be incorporated into solutions is key.   Experience or eagerness to learn about and with network and system / access design with Amazon AWS, Microsoft Azure or other cloud services is a key requirement. 

 


\n


Roles and Responsibilities
  • Participation, Leadership and Coordination of the AHEAD virtual team for Network Infrastructure
  • You will also be responsible for working with the AHEAD partner management team and directly with selected vendors to maintain vendor technical and sales relationships
  • As a Network Specialist you are a thought leader within the Engineering organization, responsible for designing, architecting, and, at times, consulting for Ahead clients
  • Your goal as a Network Lead should be to build skills, relationships, and industry credibility across many segments to drive product, services and consulting sales
  • Support the sales teams during engagements by providing advice and solutions or proposals optimized to meet customer technical and business requirements 
  • Develops relationships with the account managers, partners and customers in support of sales team objectives and engages and leverages team specialist resources as appropriate 
  • Strategizes and executes technical sales calls 
  • Completes required pre-sales documentation (configurations, pricing, services, presentations, justifications etc.) quickly and accurately 
  • Qualifies sales opportunities in the terms of customer technical requirements, decision making process and funding 
  • Presents and markets the design and value of proposed Ahead solutions and business justification to customers, prospects and Ahead management 
  • Participates in mentorship of entry-level team members 
  • Possesses strong, detailed product / technology / industry knowledge. Knowledge of job associated software and applications 


Base Skills
  • Network Infrastructure Experience 
  • Cisco certifications are required. Examples: CCIE, CCNP 
  • Cisco Nexus 9K, ACI, 7K, 5K, 2K, 1K 
  • Experience with Converged Network Fabrics / Converged Infrastructure Systems 
  • IP Routing Protocols 
  • Layer 2 protocols and technologies 
  • Cisco Core Datacenter Technologies 
  • ACI 
  • Network Management 
  • MPLS, DMVPN, Multicast 
  • Firewalls, VPN, IPSec / L2TP etc 
  • Network Security


Other Skills
  • VMware / VMware NSX 
  • Palo Alto
  • Arista
  • Fortinet
  • Automation skillet
  • F5 / NetScalar 
  • Amazon AWS, Azure, Cloud connectivity and network fundamentals 


Education and Experience
  • Bachelor’s degree in Computer Science, Engineering, or equivalent 
  • Pre Sales and Data Center experience is required 
  • Professional communication, presentation, analytical, and problem-solving skills. 
  • Experience working as a technical lead in a pre-sales sales campaign 
  • Ability to work under critical conditions and influence others to achieve results 
  • Strong interpersonal skills with excellent presentation skills 
  • Must be independent, self-motivated, a self-starter and possess a good working attitude 
  • Able to work well within a team and partner environment 
  • Customer focused and results driven 


\n

Why AHEAD:


Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.


We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.


We understand that you have a life outside of work. That’s why we offer flexible paid time off, paid company holidays, and the ability for you to manage your work schedule as needed.



Please mention the word **HAPPIER** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Hedera Hashgraph b2b senior
70000 - 120000 usd
Description

Background:

Hedera is the decentralized governing body for the Hedera network, an enterprise-grade public distributed ledger technology (DLT) network that’s fast, sustainable, and secure, making it well-suited to become an integral layer of the emerging web3 world. Hedera, the greenest DLT, is governed by a diverse group of world-leading institutions distributed across six continents, representing multiple industries, including technology, banking and financial services, web3, education, legal services, gaming, aerospace, and manufacturing.

The vision for the Hedera network is to support a trusted, empowered, and decentralized digital future for everyone; a cyberspace where you work, play, buy, sell, create, and engage socially; where you have safety and privacy in your digital communities; where you feel confident when interacting with others; where you own and control your information.

Hedera brings together some of the best minds in the industry. We are proud of our high-quality culture and dedicated to values of integrity, ethics, service, excellence, and teamwork. We are looking for hard-working, talented, and collegial people to help achieve this vision. Join us and say, "Hello future."

About the Senior Security Manager role:

As Senior Security Manager, you will have an important role in helping to define and directly manage necessary controls aligned with Hedera’s overall security strategy. The Senior Security Manager plays a key role in Hedera’s ongoing business and technical operations, identifying appropriate controls against identified risks, and maintaining constant awareness of evolving threats. This role will cover the cybersecurity needs of Hedera’s internal systems and Hedera’s public-facing networks. The Senior Security Manager reports to and directly supports the Chief Information Officer (CIO).

We’re looking for someone with a strong and diverse cybersecurity background who can cover a wide spectrum of tasks and responsibilities from assisting in the development and implementation of policies to being “hands-on” in helping design and implement appropriate technical controls.

Responsibilities

As Senior Security Manager your responsibilities will include the following:

  • Developing, implementing and maintaining cybersecurity policies and procedures.
  • Designing and monitoring security.
  • Analyzing security reports and creating data-informed recommendations.
  • Developing reports on Hedera’s security status and posture.
  • Researching and keeping abreast of evolving threats and vulnerabilities and, in collaboration with engineering and technical operations partners, implementing effective solutions against such threats.
  • Documenting secure development practices to support open-source development activities.
  • Participate and manage periodic security reviews and audits; develop and execute plans to address findings.

Skills/Qualities Needed

  • Good communication skills with ability to bridge between technical experts and business leaders
  • Can analyze complex information and develop insights to support Hedera’s cybersecurity needs
  • Experience with secure software development tools and practices; familiar with open stack platforms and tools
  • Understanding of information risk standards and practices including ISO2700x and SOC2
  • Flexibility on work schedule to accommodate meetings/work with global team

Nice to Haves

  • Interest in and knowledge about Web3/blockchain/crypto/metaverse
  • A growth mindset and an overall positive attitude
  • Familiarity with open-source programs
  • One of the following: IT or Cybersecurity Operations/DevOps or software development experience

Education & Experience: Bachelor’s degree with 5+ years of relevant information/cybersecurity experience. CISSP, CISA or similar certification desired.

Location: Remote, willing to travel occasionally.



Please mention the word **SPARKLE** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
BitcoinCom b2b senior
70000 - 120000 usd
Description

Bitcoin's mission is to create more 'economic freedom' in the world. We believe individuals should be able to freely acquire and use personal resources however they choose. We assert that economic freedom is a fundamental human right and a vital component of human dignity, and we believe that it is foundational for peaceful and prosperous societies.

Our vision is to provide the next billion people with access to products that exemplify the ideals of Bitcoin. These ideals - which include peer-to-peer transactions, decentralization, censorship resistance, and permissionless-ness - support economic freedom.

Our approach is to develop and promote widely accessible products that support economic freedom. The Bitcoin.com App is a mobile and web-enabled platform from which anyone can access all Bitcoin.com products and services. Use the App to buy, sell, trade, earn, use, and learn crypto. At the core of the App is a multichain Web3 wallet that enables anyone to take control of their crypto and use it however they wish.

We are seeking a talented Senior DevOps Engineer who shares our vision.

Roles & Responsibilities

  1. Streamline feedback for engineering team members by enhancing CI/CD processes and modernizing local and cloud-based development tools.
  2. Investigate new technologies, build proof-of-concepts, tackle technical obstacles and suggest cutting-edge solutions for both technical and business-related challenges.
  3. Conceptualize, execute, and implement the most effective DevOps tooling and automation across all of our services.
  4. Create measurements to make data-driven decisions about our development tooling, monitor the result, and iterate.
  5. Promote industry best practices within our engineering teams and actively implement them across our platform.
  6. Lead incident management and post-mortem processes to ensure that the products we develop meet the highest standards for quality, reliability, and stability for our users.

Core Competenties

  • Experience with distributed database systems (Cassandra, etc)
  • Experience with IaC tools (Terraform, Ansible, etc.)
  • Experience with operating Linux and Cloud-based environments (AWS, etc)
  • Experience with container orchestration platforms: Kubernetes, ECS, etc.
  • Experience with source control systems: Git, GitLab, etc
  • Experience in at least two of the following: Unix/Linux shell scripting, Go, Java, etc.
  • Working knowledge of networking concepts: tcp/ip, common protocols, OSI model, etc.
  • Experience with container technologies: Docker, Podman, etc.
  • Ability to trace, debug, and diagnose remote distributed system issues
  • Communicates well in both written and verbal English

Nice To Have

  • Familiarity working with service meshes (Istio, Linkerd, etc.)
  • Familiarity working with a multi-region infrastructure
  • Familiarity working with GitOps workflows
  • Certifications in Kubernetes, AWS, etc.

Benefits

We are serious about what we do, but more importantly, we have a lot of fun doing it. Our work culture is modern, meaning we strive for work experiences based on transparency, productivity, trust, and passion. For all benefits include:

  • Flexible work hours
  • Remote work
  • Health insurance reimbursement
  • Wellness program (Gym, etc.)
  • Home office allowance


Please mention the word **DEPENDABLE** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Mangrove b2b senior
70000 - 120000 usd
Description
Hey, welcome to the Mangrove! We are reinventing decentralized exchanges, the cornerstone of decentralized finance. For 18 months, our world-class team of computer scientists, quants, and product experts have been stealthily building on the vision of the first programmable exchange, that will enable a brand new range of financial applications!
Now that we have closed our second funding round and we are approaching the public launch, it is time to establish solid partnerships with DeFi projects and financial institutions in order to create trading volume on the DEX.
This position can either be remote or at our offices in Paris and Copenhagen. If remote, you’re located in a timezone close to CET, and frequent meetings IRL are to be expected.

Job description
As Mangrove’s Community Manager, you will have the opportunity to actively participate in the growth of a project that will redefine the rules of decentralized finance, by creating and nurturing the Mangrove community.
You will be an integral part of the Marketing team.

Your Responsibilities
  • Collaborate with the Marketing, Engineering, and Business Development teams in strategizing and executing the community management strategies
  • Build, animate, nurture, and grow the Mangrove community
  • Provide support to the Mangrove community
  • Write both technical and easy-to-understand content about Mangrove: blog posts, newsletters, Twitter threads, discord announcements…
  • Create questlines to bring developers
  • Organise online AMA, interviews, workshops, and IRL events & hackathons

Who is Mangrove’s DeFi Community Manager?
  • Located in a timezone close to CET (Europe)
  • Full English proficiency level
  • Critical thinker and well-organized self-starter who is not afraid to take initiative
  • Exceptional communication and marketing skills
  • Familiar with open-source culture and software engineering
  • 3+ years of working experience in Community Management and Marketing in Blockchain and DeFi
  • 1+ year experience using DeFi and web3
  • Solid understanding of financial markets & DeFi
  • Obsessed with creating an active and healthy community oriented towards the growth of a decentralised project
  • Strong evidence of animating and engaging crypto communities
  • Able to work autonomously

Even better if you have/are:
  • Experience working remotely/with remote teams
  • Bachelor's degree in Communication, Marketing, Journalism, PR, or a related field
  • Able to speak various languages

What are the benefits offered by Mangrove?
  • Opportunity to work with a highly experienced and diverse team
  • Remote-first
  • Flexibility on the form of the contract (employment contract or freelancing)
  • Team retreats are held several times a year around the world ☀️❄️

Compensation
  • Competitive + tokens

Equal Opportunity
Mangrove is committed to facilitating a diverse and inclusive work environment. Mangrove welcomes all types of profiles to apply and does not discriminate on the basis of race, national origin, religion, gender, sexual orientation, marital status, disability, social origin, or age.

About Mangrove
Mangrove is an order book-based DEX that allows liquidity providers to attach smart contracts to their offers. Coupling arbitrary code with on-chain trading opens up a new design space for DeFi. We envision Mangrove as a new primitive that will enable a whole new range of solutions for token issuers, market makers, DeFi protocols, and retail users.
As a project, our guiding principles are credible neutrality, permissionless-ness, and decentralization — Mangrove is a commons that will be built and governed by its community. As a team, we value expertise, creativity, autonomy, and knowledge sharing.

Please mention the word **REFINE** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
CoW Protocol b2b expert
57500 - 102500 usd
Description

About CoW Protocol 


CoW Protocol is on a mission to create the fairest and most efficient venue for exchanging digital assets on all EVM-compatible chains. Since launching a year ago, we have passed $19bn (yes, billion) in trade volume, and become the 2nd most popular DEX Aggregator on the market -- aiming for #1. If you are a high-performing team player who wants to work on some of the most important problems in Ethereum (MEV protection, batch auctions, and more), we want to talk to you!

About the role


We are looking for an analytics-focused Team Lead that will support our data organization consisting of data engineers and analysts and help our product, business, and marketing teams make more informed data-driven decisions. You will manage the data team and work with engineers and product specialists across the company to help us gather, compile, analyze and visualize relevant data about our product and market trends.
This is a brand-new position. You will have a unique opportunity to contribute in the early stages of the company's growth and help scale the data team. Don't miss it!
 

What you’ll do


  • Work with stakeholders throughout the organization to identify opportunities for leveraging data to inform product and business decisions and marketing content
  • Help the data team to grow, plan and prioritize their initiatives for maximum impact across the company
  • Together with experienced engineers on the team, architect and build our data engineering infrastructure for long-term sustainability and success
  • Proactively suggest new data types that provide relevant insights to the product/business/marketing team
  • Proactively observe and present trends and new insights to the wider team
  • Ensure easy access to relevant data trends for all team members
  • Connect with the Ethereum community, follow trends and stay up to date about new analytical tools that help extract relevant data from Ethereum
  • Assess the effectiveness and accuracy of new data sources and data-gathering techniques

 


Who you are


  • You have 5+ years of relevant experience, partly in a leadership role
  • You are obsessed with numbers and a firm believer in data-driven decision making
  • Familiarity with the following software/tools:
    • Proficiency in querying databases and using statistical computer languages (SQL, GraphQL, Pandas, etc.)
    • Knowledge and experience in statistical and data mining techniques
    • Experience analyzing data from 3rd party providers using tools such as Map/Reduce, Hadoop, Hive, Spark, Dune Analytics, etc
    • Experience visualizing/presenting data for stakeholders
  • Excellent communication skills for coordinating across teams
  • A drive to learn and master new technologies and techniques
  • Strong problem-solving and analytical skills with an emphasis on product development
  • Self-motivated and proactive team player, yet also able to multi-task and work independently

It’s a plus if you have the following


  • Experience working with and creating data architectures
  • Coding knowledge and experience with several languages: Python, Rust, JavaScript, etc

 


What we can offer you 


  • Flexible work environment: join one of our hubs in Berlin or Lisbon or work remotely with the option of joining a local coworking space
  • Regular trips to reunite with the rest of the team
  • High level of autonomy, independency, and ownership
  • Conference budget to keep up to date with the developments of the ecosystem
  • Learning budget to support your higher ambitions
  • Company tokens 
  • Work alongside the most significant projects and names of the space
  • Impact: you are joining a startup where you can make a huge difference. Your work matters!
  • But most importantly - grow with us! 

 


Culture


Life in CoW Protocol is a fantastic journey, we pride ourselves on the way we work together. We like autonomy, we think big, and have a growth mindset. We value initiatives and ownership. Our work is open source, designed code is publicly accessible - anyone can see, modify, and distribute the code as they see fit.
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other folks tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We would love to hear from you.
We look forward to your application!

Location: We are a fully remote team, and although we hire globally, there is a preference for this role to be based in Europe or remote +/- 4 hours CEST time
Position: Full-time contractor

At CoW Protocol, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, age, religion or belief, marital status, gender identification, sexual orientation, or physical ability.



Please mention the word **SECURELY** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
GIANT Protocol b2b senior
70000 - 120000 usd
Description

The GIANT Protocol Foundation aims to empower the world to build a more open and inclusive internet. It created the GIANT Protocol to decentralize and democratize access to connectivity and financial services for all. It’s a new web3 telecommunications layer that coordinates, tokenizes, and financializes ownership of the entire telecom ecosystem.

GIANT Connect is a consumer app powered by GIANT Protocol offering the most fun and rewarding way to stay connected to the Internet. Access inflight wifi on thousands of planes, mobile networks in 120 countries, and 68M free and premium wifi hotspots globally. Earn crypto rewards when you go online and when you don’t.

Position Overview

We are looking for a seasoned frontend engineer, to join our growing team, who specializes in client side software application development - Single/multi page webapp, etc. with a passion for writing test-driven code. In this role you will be primarily working in React, Typescript libraries/languages on existing code bases or creating new applications as required.

Responsibilities
  • Build robust and scalable client side software and services in React, Typescript, etc.
  • Help improve our code quality through writing unit and functional tests, improving coding standards and performing code reviews.
  • Work with the product and design teams to understand business goals, end-user requirements and then translate that into a beautiful and efficient frontend application that will be used by millions of users.
  • Work with backend engineers to integrate backend business logic, REST APIs with the frontend web apps/dapps.
  • Integrate with web3 libraries and sdks like EtherJS, Polkadot{JS}, etc.
  • Participate in brainstorming sessions and contribute ideas to improve our product and technology.
  • Document decisions and its future impacts.
  • Join sprints and scrum calls with our cross-regional team for successful delivery of product.
  • Guide and mentor junior developers.
Requirements/Skills
  • 5+ years of recent coding experience in writing React and Typescript web applications and/or dapps.
  • Experience working with NoSQL databases like MongoDB.
  • Solid software design knowledge – you should know how to create software that’s extensible, reusable and meets desired architectural objectives.
  • Passionate about solving complex problems and take pride in their code and development standards.
  • Effective communication skills: Regularly achieve consensus with peers, and provide clear status updates.
  • Ability to work independently and in a team environment.
Bonus skills
  • Experience with full stack development
  • Experience developing Solidity smart contracts
  • Familiarity with blockchain and web3 technologies

Company Values

Thinking in possibilities: We realize that most see the world in terms of what is not possible. We believe the future is made by those who see what is possible. Seeing a path of possibilities requires intellectual curiosity, dedication, and diligence. We are big thinkers and believers but also pragmatists, focused on relentless execution.

Integrity of word, thought, and action: Integrity is what is behind our words, thoughts, and actions. We help ourselves and others to stay true to why we do things so we can align, together, for the highest purpose.

Diversity of perspectives: A good discussion is one that ends with all participants feeling that the other participants understood them, even if they had different ideas. This requires trust, vulnerability, and compassion. We believe organizations where people can truly co-create will thrive.

Winning with purpose: We are mission focused and realize that winning is a requirement to achieve lasting change that benefits everyone. Even though we love to compete, we understand that winning is not the same as success, but is needed to succeed.

Ownership is key: When we own our successes, failures, best qualities, and flaws, we can truly work in a team, as a team. Ownership unlocks greatness as a team because it enables us to support and be supported.

The excellence of being: Excellence is an expression of being–of what we want for ourselves and others. It is passion turned into action. We share a desire to learn and excel while being comfortable with failing. Excellence comes when we’re courageously open about what we desire for this world.

Unity in consciousness: We understand that we are all one. We are all working towards moving humanity forward in unique ways. We firmly believe that there is infinitely more that unites us than divides us, and our work is to bring that out in the world.

Benefits:

  • Competitive salary with generous token plan
  • Unlimited PTO and flexible remote options
  • Health benefits: medical, dental, vision, EAP, virtual medicine, and more
  • 401k with company match
  • Annual professional development budget


Please mention the word **REVEL** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
MetaMundo b2b entry
65000 - 115000 usd
Description

MetaMundo is looking for a passionate finance and accounting intern, someone who is energised by organising and understanding the numbers behind the business. We are developing one of the leading NFT marketplaces for 3D assets and the metaverse and the team is growing fast. Our mission is to empower 3D creators and collectors to build an open metaverse with unique and engaging 3D models.

You will be involved in directly organising the accounts receivable and payable processes, helping understand the company profit and loss and balance sheet, and setting up tooling for reporting to provide management with clear insights on cashflows, costs and expenditures. If you are interested in accounting, crypto and NFTs, this could be a great learning opportunity for you.



What you will do during the internship:

  • Work on organising, auditing and preparing the accounts receivable and accounts payable processes for the business
  • Optimise the QuickBooks implementation to ensure costs centres are in place and costs are correctly categorised
  • Work on financial reporting to help the management team quickly understand cashflows, P&L and balance sheet performance
  • Conduct financial analysis on spend to understand opportunities to cut costs and double down on more impactful business activities
  • Work with accountants to support them in their preparation of quarterly and annual tax returns

What do you need to succeed:

  • Passionate about finance and accounting

  • Strong attention to detail

  • Understanding of, or curious about, NFTs, Web3 and the metaverse

  • You speak English fluently and are comfortable working with an international team

  • Take initiative and are consistently proactive

  • Highly organised and detailed-oriented

  • Work independently in a highly-paced environment and can deal with a variety of people

  • You are a positive person, eager to learn and grow

  • It’s a big plus if you’ve already had some hands-on experience with accounting in startups

  • You are enrolled in university for the entire duration of the internship and are studying toward a degree in Accounting, Finance, Economics, Business or any related field

  • You are available 4 to 5 days per week


Benefits:

  • A huge learning experience around accounting and finance for a well-funded startup in the Web3 space

  • Personal and professional development - you will get the chance to self learn and learn from experienced team members

  • An internship full-time compensation of €400 per month

  • Working in an international team

  • A great office in the center of Amsterdam

  • Chance to attend Web3 meetups and events



Please mention the word **INVIOLABLE** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
MetaMundo b2b senior
60000 - 100000 usd
Description

We are looking for an experienced 3D Modeler to join our team. 

The ideal candidate is experienced in fine-tuning 3D model file conversion and decimation processes. This includes reviewing, testing, optimising and create 3D assets ready for use across a number of 3D gaming virtual platforms and VR environments. You'll work on supporting a group of talented, renowned 3D designers and brands in optimising their unique 3D assets so these can be collected and used in open metaverse environments. 

The ideal candidate has experience with Blender, 3ds Max, Maya or similar 3D modelling software.

Bonus points if you have experience working with rigged avatars and .VRM formats. 


What you have:

  • 3+ years experience in 3D modeling

  • Good understanding of 3D modelling software such as Blender, 3DS Max or similar

  • Ability to multi-task with careful attention to detail

  • Good English communication skills, you’re comfortable coordinating across the team and external stakeholders

  • A collaborative, supportive, team-player mindset

  • Interest in web3, the metaverse and/or NFTs

  • Comfortable working autonomously in a remote startup environment

  • Experience collaborating with product, marketing and creative counterparts

  • Experiencing using Unreal and Unity game engines is a plus
  • Experience working on NFT projects is also a plus


What you’ll get:

  • Competitive salary

  • Flexible leave

  • Freedom to work fully remote

  • An ambitious, collaborative and talented team to support you in building the future of the web

  • Flat-hierarchy, and tons of autonomy

  • Education budget to support your learning and development

  • A fun journey in a fast-growing domain



Please mention the word **DREAMLAND** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Celestia Labs b2b expert
65000 - 115000 usd
Description
About Celestia
Celestia is the first modular blockchain network. By decoupling consensus from execution, Celestia enables anyone to easily deploy their own blockchain, without the overhead of bootstrapping a new consensus network. Blockchains on Celestia are free from constraints, making them scalable, sovereign, and secure.

About the Team
The Celestia team is remote first and highly distributed, with english as our primary language for communication. We are looking for self-starters that are excited about working in a fast paced startup environment. We do not require employees to live in specific timezones, but much of the team lives and works in the European and US timezones. As such, employees are expected to be available as needed for team and company events that are scheduled. Generally these are scheduled between 12pm-5pm UTC.

Who You Are
Celestia is seeking a full time Head of People Operations to support the growing team and establish people ops best practices to make Celestia an amazing place to work. Candidates that will excel in this role are ones who have experience being the first people ops hire and/or have experience creating many people ops strategies and policies from scratch. This role will report to the COO, Nick White.

Perks

  • Flexible and remote work environment
  • Work at the forefront of blockchain technology
  • Drive People Ops at a cutting-edge blockchain startup
  • A competitive compensation package including salary and a share of the initial token supply

Responsibilities

  • Lead People Ops for the organization
  • Manage all aspects of the employee experience and ensure that Celestia is an excellent place to work
  • Design and drive processes like onboarding, employee and manager feedback cycles, recruiting and interviewing, team meetings and retreats, and events

Requirements

  • Proven work experience in People Ops or a similar role, where you supported a fast-growing team and an excellent work environment
  • Experience creating new policies from scratch
  • Proven ability to manage multiple outside teams, such as event planners or onsite venues
  • Excellent ability to work autonomously and document your thinking

Nice to have

  • Passion for blockchain technology and excited to work at a fast growing startup
  • People Ops experience at a blockchain or fintech startup
  • Experience being the first People Ops hire
  • Experience navigating People Ops needs for a team that spans many countries and legal jurisdictions


While experience in the blockchain space is preferred – having general excitement about web3 and modular blockchain technology is a must!


Please mention the word **CONCILIATORY** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Figure b2b senior
65000 - 110000 usd
Description

About Figure

Figure is transforming the trillion dollar financial services industry using blockchain technology.- 

In four short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation.- 

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

Forbes America-€™s Best Startup Employers

Forbes Top 50 Blockchain Companies

Figure Series D Announcement

About the Role

If you are a senior communications executive with a background in fintech and a penchant for disrupting traditional financial services, this role may be for you.- 

In this role, you will lead the communications strategy and execution across external and internal audiences. We are looking for a driven, effective communication leader who is passionate about helping Figure connect the dots. You will build, scale, and execute earned media strategies, company-wide communications programs and content that increase awareness and consideration with our target audiences, and show why our work matters. You will provide strategic communication guidance to cross-functional partners on a wide range of complex topics.

What you-€™ll do

  • Define the strategy, drive execution and meet aggressive strategic communications goals and objectives
  • Curate and coordinate messages across various channels and forums while strengthening Figure-€™s Brand Awareness with major media outlets and influencers in the Fintech
  • Drive innovation on communications strategy beyond traditional media for both external and internal audiences
  • Leverage relationships with appropriate media outlets and speaking engagements to successfully showcase our differentiation in the competitive landscape
  • Provide strategic communication support to cross-functional partners on a wide range of complex topics including business performance, new product launches, new internal programs, thought leadership and company and team achievements, etc.
  • Provide direct, hands-on support to key senior leaders to develop thought leadership content opportunities- 
  • Establish, track, and iterate on communications measurements that gauge effectiveness of external and internal communications
  • Create scalable feedback channels to create a listening and learning organization and drive engagement with our communication channels.
  • Drive agency, media, conference and content relationships to elevate and promote Earned media exposure across multiple business lines.

What we look for

  • 8+ years of experience in corporate communications, in a fast-paced, high-growth startup environment in Fintech
  • Exceptional written and verbal communication skills (a background as a writer is a plus)
  • Existing agency and media relationships a plus and ability to develop new relationships and work with agencies, media and employees at all levels, including executive leadership, across a wide variety of company functions
  • An entrepreneurial, strategic mindset and fine-tuned project management skills
  • Comfort and proven ability to succeed in a fast-paced, entrepreneurial, start-up environment- 
  • Resilient and able to work autonomously in the face of ambiguity

Benefits and Perks

  • Competitive salary and growth opportunities- 
  • Company quarterly performance based bonus
  • Equity stock options package
  • Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
  • Employer funded life and disability insurance coverage
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Up to 12 weeks paid family leave- 
  • In office, remote, and hybrid work location options
  • Home office and technology stipend for those working outside of a traditional office more than 75% of the time
  • Flexible time-off plan to empower employees to take the time off that they want and need
  • Continuing education reimbursement
  • Routine Team swag deliveries!

Depending on your- residential location- certain laws might regulate the way Figure manages applicant data.- California Residents, please review our- California Employee and Prospective Employee Privacy Notice- for further information.- By submitting your application, you are agreeing-  and- acknowledging- that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.- 



Please mention the word **VIGILANT** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Ankr b2b senior
70000 - 122500 usd
Description

About Ankr

Paving the way to the open internet of the future, Ankr offers node solutions for over 50 different chains and a -œ1 click- API service for Ethereum, Binance Smart Chain, Polygon, Avalanche and more. Our primary mission is to help usher in developers into the web3 ecosystem. To do this, we pioneer new solutions to solve some of the most pressing problems across decentralized systems and the DeFi movement, to lower the entry barrier for everyday people, enterprises, and developers to contribute to blockchain ecosystems.

Check us out: https://www.ankr.com/

Ankr was founded in 2017 in Berkeley, California. The founding team and headquarters are based in San Francisco. Ankr has a distributed team of over 150+ people operating remotely and from San Francisco, Shanghai, Moscow, and Amsterdam offices.

The next phase of the internet is based on distributed networks which make the new generation of platforms, applications and services more private, secure, reliable and censorship-resistant. By cutting out intermediaries and gatekeepers, builders and users gain back control over their applications and data.

Our mission is to make web3 easy to use for everyone!

Responsibilities:
  • Respond to either first line support or end user software queries via chatbot, email, discord, etc.
  • Help users with solving the technical issues, or preparing a detailed description of the error for the 3rd line of support
  • Analysis of recurring problems by working with the development team, technical writers, 1st line support.
  • Preparation of proposals for changing the testing system, monitoring, updating documentation, etc.
  • Maintaining tickets in Jira.Control of compliance with deadlines for processing requests.
  • Inform users about the process of solving their problems.
  • Create and update the internal product knowledge base for 1st and 2nd line support.
Requirements:
  • High level of communication and customer focus
  • 2+ years experience with blockchain related technologies, preferably with testing blockchain and dApp products
  • Ability to analyze problems, find their root cause and explain it to both technicians and users
  • Understanding of web2, web3 and basic blockchain technology.
  • Knowledge of at least one programming language, preferably python/typescript. (bonus for web3.js or analogues)
  • Proficiency in Jira, Devtools console, Postman, TestRail (or equivalent)
  • Proactive and self-driven to be successful working in a remote environment

ANKR is an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.



Please mention the word **FAVORABLE** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Strike b2b senior
50000 - 70000 usd
Description

Strike's mission is to build a more connected financial world.

Strike allows users to send and receive money anywhere, instantly, with no added fees. Strike is built on top of the Bitcoin network -“ the largest global, interoperable and open payments standard. Strike believes that open payment networks enable universal participation in the financial system, ushering in a new digital economy with truly borderless money transfers. Strike leverages Bitcoin-™s open payment network to offer users the first global peer-to-peer payments app and a novel bitcoin-native payments experience.

Role:

We-™re hiring a Director of Customer Support (CS) to help us bring Bitcoin payments to the world.

The Director will lead our CS function, supported by our CS Lead, CS Project Manager, and dedicated Representatives, and will engage with teams across the company. As a leader, the Director will establish a vision and goals for the team, while strengthening day-to-day service delivery in a dynamic environment.

Responsibilities

  • Drive CS delivery, workforce management, and operational excellence
  • Create & execute CS roadmap, partnering with Product and other stakeholders
  • Deliver data-driven performance insights to leadership; own adjustments needed
  • Manage CS department budget
  • Negotiate vendor outsourcing to scale CS operations globally
  • Serve as a manager for multiple direct reports

Requirements

  • 6+ years experience building, leading and scaling multi-lingual, multi-channel CS teams
  • Fintech/financial services background, with the understanding of disputes, fraud, and compliance
  • Understanding of how to leverage and implement CS best practices and technologies
  • Demonstrated success hiring and developing leaders and teams in multiple functional areas and locations
  • Devotion to achieving extremely high performance and quality targets
  • Outstanding communication, relationship, and influencing skills

Strike is a remote-first company, paying competitive compensation based on market and location.

US-Based Positions

  • Salary range: $150 - 175k
  • Eligibility for equity in a high growth startup
  • Health, dental, and vision insurance premium contributions; short & long term disability insurance and basic life insurance
  • Cell phone and internet reimbursement
  • Flexible PTO, sick leave & parental leave
  • Access to a company 401k plan

We do not make hiring decisions based on educational history whatsoever. Our founder is a college dropout. We employ high school dropouts, PhD candidates and everything in-between. We do not hire credentials. We simply hire talented, passionate individuals who are excited to be a part of our team.



Please mention the word **IMPARTIALITY** and tag RNS4xODEuODEuNQ== when applying to show you read the job post completely (#RNS4xODEuODEuNQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

How to apply

Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Wizclovoxx Group part-time mid
Headquarters: Cramerton, US
Description

We are hiring an interested Customer Operations Manager who is looking for the right and legit way to supplement your earnings while working from home. Working with us will enable you to advance your career professionally and take up professional courses/tasks that will be sponsored b the company. In this role, you'll be acting as a liaison between customers and our company, assisting with the recovery of overdue payments from delinquent clients and satisfy customer complaints needs through transparent communication. This position is opened to a full-time, part-time role and work remotely in your own time zone.

Job Requirements:

!. Strong communication and problem-solving skills

!. Ability to multitask and regularly respond to emails

!. High school diploma or equivalent

!. Conflict resolution and de-escalation skills

!. Basic English written language.

!. Basic English spoken language.

!. Desire to learn skills to successfully work from home

This is a Full-time/Part-time/Freelance/Remote position eligible for benefits, which include, but are not limited to medical, dental, vision, four weeks of vacation, sick leave, most federal holidays.



How to apply
Interested applicant should forward their resume and cover letters to our email. Email: [email protected]
Please reference you found the job on Remotely.tech. This helps us get more companies to post here!