Remote manager Jobs

Description

Position: Quality Assurance Analyst

Location: Remote

Salary: Competitive

Why work with us

Boson Protocol is the decentralized network on which future commerce will run. And it starts with metaverse commerce. Boson Protocol enables anyone to sell physical products in the metaverse as NFTs within our Decentraland space – Boson Portal.

Imagine browsing for a fashion item for your avatar in the metaverse, then receiving the physical product on your doorstep or in-store. Now, your digital and physical self can both enjoy products and experiences from your favourite brands with Boson Portal.

Built for creators, communities and merchants, Boson Protocol enables the seamless exchange of digital assets for physical products, services and experiences. Unlike centralized intermediaries, Boson has minimal fees, and is owned by the participants in the system, so that we all share in the value that we create.

Minimum Requirements:

• Manual Testing
• Web3 testing experience
• Test Automation
• Experience in Agile ways of working
• Systems thinking combined with a focus on detail
• Experience supporting Development teams to shape their work at the outset

Bonus experience:

• Experience working with Metaverse
• Test Driven Development expertise
• Protocol testing experience

What you will do:

• Write and execute Test Strategy
• Working as part of a cross functional team to write and execute test strategies on all development related to our core offering including Core Components and DApps
• Supporting the creation of automated test scripts.
• Taking part in Agile ceremonies to help the team continually learn and adapt.
• Test UI
• Test Protocol Outcomes
• Working with Product Manager and Technical Lead to define Acceptance Criteria & Definition of Done

What we offer you:

• Fully remote working, become the Digital Nomad you always wanted to be
• Flexible working hours, manage your own time how you see fit
• An opportunity to leverage cutting-edge Web3 technology and industry leading development practices
• Join one of the fastest growing Web3 ecosystems
• Close collaboration with leading projects and thought leaders in the space
• Career advancement encouraged
• Success will be rewarded with recognition
• Work with a team from over all over the world
• View Boson Protocol LInkedIn ‘Live’ page to see what our team say about us
• Other benefits will vary depending on the country you live in

Some of our guiding principles:

• Dream Big: We want to build technology that can outlast the founders and reshape commerce and society at large
• Self-Mastery: Mindful conduct and always on learning are critical components of personal and collective growth
• Collaboration: Expertise is key, but sharing knowledge and building together with joy is the foundation of truly remarkable work
• Stay lean: Our ethos is to create and share value equitably, with minimal value extraction.

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How to apply

Description

What You'll Be Doing

• Develop content strategy aligned with short-term and long-term marketing targets
• Collaborate with marketing and design teams to plan and develop site content, style and layout
• Develop and Lead Taringa!’s blog and podcast.
• Edit, proofread and improve community manager's posts
• Liaise with product content writers to ensure brand consistency
• Review product’s copy writing.
• Optimize content according to SEO
• Use content management systems to analyze traffic and users engagement metrics
• Manage content distribution to online channels and social media platforms to increase web traffic
• Develop an editorial calendar and ensure marketing team is on board
• Ensure compliance with law (e.g. copyright and data protection)
• Stay up-to-date with developments and generate new ideas to draw audience’s attention

What You Bring to the Table

• 5 years of proven work experience as a content creator
• Knowledge of web traffic metrics
• Familiarity with social media and SEO
• Excellent writing skills in Spanish and English
• Attention to detail
• Good organizational and time-management skills
• BSc degree in Journalism, communication or relevant field


Desirable:
• 2-3 years of experience in the crypto/blockchain sector.
• 2-3 years of experience in a fast pace startup environment
• Argentine Nationality (Although the position is 100% remote!)
• Hands-on experience with WordPress
• Basic technical knowledge of HTML and web publishing

Benefits & Perks

• Competitive salary and bonus. Laptop and other working tools you might need.
• 100% remote working (contractor) from anywhere in the world.
• Possibility to work at your nearest WeWork space.
• Flexible working hours. You’re free to work however you work best.
• Paid holidays and personal leave days.
• Opportunity to work with state of art technology in a challenging and unique project.
• Internationally diverse and dynamic team with a clear vision and strategy.
• Training programs to learn everything about the crypto world.
• Weekly scientific moments by our Research & Innovation team to learn about technology, challenges, and solutions in the blockchain world.
• Language courses: English, Spanish or Chinese.
• Employee assistance program offering legal, financial, family, psychological, and wellness counseling for you and your family.

IOV Labs Mission, Vision, & Purpose

• Our purpose is to... build a more decentralized world, for a freer and fairer future
• Our vision is… a safe and equitable global financial system that enables everyone to participate and prosper
• We’re on a mission to… provide the next generation of fintech innovators with the decentralized tools and technology to build a new global economy

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How to apply

Description

In this role you will

• Manage a team of three responsible for customer service and creator onboarding
• Be a driving force for the team to boost customer delight, response and resolution time set the standards to achieve exceptional customer experiences by consistently improving our support channels through iteration
• Build out and manage Salesforce Service Cloud, including developing self service solutions and our knowledge baseDevelop and monitor key performance indicators to measure and improve both productivity and satisfaction
• Act as a key stakeholder in impactful customer experience projects, you will help lead and guide these efforts towards the desired results
• Closely collaborate with cross-functional partners to creatively and effectively optimize our service processes and performance to better meet our customer’s needs
• Continuously optimize process and best practices by acting on customer, team member, and stakeholder feedback.
• As a member of the organization’s Management Team, build and cultivate strong relationships with leaders in the organization; serve as a trusted advisor and partner to maximize reach and impact in their areas of responsibilityHelp establish and be the beacon of our customer experience strategy, maintaining alignment with company OKRs and how your team contributes to their success 
• Stay up-to-date on industry trends and best practices in customer experience

Requirements for this role

• Proven professional with 5+ years of Customer Support / Experience experience as in a startup environment, and +3 years as a people manager
• Ability to effectively utilize and present relevant data to key stakeholders to drive decision making and maximize business results.
• Track record of leading teams towards reaching and exceeding goals and KPIs
• You believe in putting your people first and cultivating a team culture that aims to develop and grow skills, knowledge, and opportunities
• Outstanding facilitation, brainstorming and collaboration skills
• A strong liaison, able to guide internal and external key stakeholders towards building a consensus around a clear call to action
• A unique facilitator, passionate about building and cultivating strong working relationships with reports, peers and internal and external partners and stakeholders
• Purposeful decision maker under pressure, you are able to solve challenges in a way that will guide us forward in a better, scalable way
• Proven experience successfully implementing and managing Salesforce Service Cloud or alike 
• Web3 experience preferred

Perks and Benefits

• Opportunity to join a well-funded startup competitive salary and benefit package, and eligibility to take part in the company equity incentive program
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Health/Vision/Dental covered 100% for you!
• $500 workstation stipend, with an additional $1000 after 6 months of employment
• Flexible vacation policy
• Monthly Wellness and Travel stipends
• 100% Remote 
• …and more!

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How to apply

Description

Background:

Hedera is the decentralized governing body for the Hedera network, an enterprise-grade public distributed ledger technology (DLT) network that’s fast, sustainable, and secure, making it well-suited to become an integral layer of the emerging web3 world. Hedera, the greenest DLT, is governed by a diverse group of world-leading institutions distributed across six continents, representing multiple industries, including technology, banking and financial services, web3, education, legal services, gaming, aerospace, and manufacturing.

The vision for the Hedera network is to support a trusted, empowered, and decentralized digital future for everyone; a cyberspace where you work, play, buy, sell, create, and engage socially; where you have safety and privacy in your digital communities; where you feel confident when interacting with others; where you own and control your information.

Hedera brings together some of the best minds in the industry. We are proud of our high-quality culture and dedicated to values of integrity, ethics, service, excellence, and teamwork. We are looking for hard-working, talented, and collegial people to help achieve this vision. Join us and say, "Hello future."

About the Senior Security Manager role:

As Senior Security Manager, you will have an important role in helping to define and directly manage necessary controls aligned with Hedera’s overall security strategy. The Senior Security Manager plays a key role in Hedera’s ongoing business and technical operations, identifying appropriate controls against identified risks, and maintaining constant awareness of evolving threats. This role will cover the cybersecurity needs of Hedera’s internal systems and Hedera’s public-facing networks. The Senior Security Manager reports to and directly supports the Chief Information Officer (CIO).

We’re looking for someone with a strong and diverse cybersecurity background who can cover a wide spectrum of tasks and responsibilities from assisting in the development and implementation of policies to being “hands-on” in helping design and implement appropriate technical controls.

Responsibilities

As Senior Security Manager your responsibilities will include the following:

• Developing, implementing and maintaining cybersecurity policies and procedures.
• Designing and monitoring security.
• Analyzing security reports and creating data-informed recommendations.
• Developing reports on Hedera’s security status and posture.
• Researching and keeping abreast of evolving threats and vulnerabilities and, in collaboration with engineering and technical operations partners, implementing effective solutions against such threats.
• Documenting secure development practices to support open-source development activities.
• Participate and manage periodic security reviews and audits; develop and execute plans to address findings.

Skills/Qualities Needed

• Good communication skills with ability to bridge between technical experts and business leaders
• Can analyze complex information and develop insights to support Hedera’s cybersecurity needs
• Experience with secure software development tools and practices; familiar with open stack platforms and tools
• Understanding of information risk standards and practices including ISO2700x and SOC2
• Flexibility on work schedule to accommodate meetings/work with global team

Nice to Haves

• Interest in and knowledge about Web3/blockchain/crypto/metaverse
• A growth mindset and an overall positive attitude
• Familiarity with open-source programs
• One of the following: IT or Cybersecurity Operations/DevOps or software development experience

Education & Experience: Bachelor’s degree with 5+ years of relevant information/cybersecurity experience. CISSP, CISA or similar certification desired.

Location: Remote, willing to travel occasionally.

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How to apply

Description
Hey, welcome to the Mangrove! We are reinventing decentralized exchanges, the cornerstone of decentralized finance. For 18 months, our world-class team of computer scientists, quants, and product experts have been stealthily building on the vision of the first programmable exchange, that will enable a brand new range of financial applications!
Now that we have closed our second funding round and we are approaching the public launch, it is time to establish solid partnerships with DeFi projects and financial institutions in order to create trading volume on the DEX.
This position can either be remote or at our offices in Paris and Copenhagen. If remote, you’re located in a timezone close to CET, and frequent meetings IRL are to be expected.

Job description
As Mangrove’s Community Manager, you will have the opportunity to actively participate in the growth of a project that will redefine the rules of decentralized finance, by creating and nurturing the Mangrove community.
You will be an integral part of the Marketing team.

Your Responsibilities

• Collaborate with the Marketing, Engineering, and Business Development teams in strategizing and executing the community management strategies
• Build, animate, nurture, and grow the Mangrove community
• Provide support to the Mangrove community
• Write both technical and easy-to-understand content about Mangrove: blog posts, newsletters, Twitter threads, discord announcements…
• Create questlines to bring developers
• Organise online AMA, interviews, workshops, and IRL events & hackathons

Who is Mangrove’s DeFi Community Manager?

• Located in a timezone close to CET (Europe)
• Full English proficiency level
• Critical thinker and well-organized self-starter who is not afraid to take initiative
• Exceptional communication and marketing skills
• Familiar with open-source culture and software engineering
• 3+ years of working experience in Community Management and Marketing in Blockchain and DeFi
• 1+ year experience using DeFi and web3
• Solid understanding of financial markets & DeFi
• Obsessed with creating an active and healthy community oriented towards the growth of a decentralised project
• Strong evidence of animating and engaging crypto communities
• Able to work autonomously

Even better if you have/are:

• Experience working remotely/with remote teams
• Bachelor's degree in Communication, Marketing, Journalism, PR, or a related field
• Able to speak various languages

What are the benefits offered by Mangrove?

• Opportunity to work with a highly experienced and diverse team
• Remote-first
• Flexibility on the form of the contract (employment contract or freelancing)
• Team retreats are held several times a year around the world ☀️❄️

Compensation

• Competitive + tokens

Equal Opportunity
Mangrove is committed to facilitating a diverse and inclusive work environment. Mangrove welcomes all types of profiles to apply and does not discriminate on the basis of race, national origin, religion, gender, sexual orientation, marital status, disability, social origin, or age.

About Mangrove
Mangrove is an order book-based DEX that allows liquidity providers to attach smart contracts to their offers. Coupling arbitrary code with on-chain trading opens up a new design space for DeFi. We envision Mangrove as a new primitive that will enable a whole new range of solutions for token issuers, market makers, DeFi protocols, and retail users.
As a project, our guiding principles are credible neutrality, permissionless-ness, and decentralization — Mangrove is a commons that will be built and governed by its community. As a team, we value expertise, creativity, autonomy, and knowledge sharing.

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How to apply

Description

What You’ll do:

• Design and implement Crypto/ Web 3 campaigns and activities by collaborating on the content calendar, engaging with other brands, influencers, and users across multiple platforms
• Leverage social media tools such as Twitter, Discord, Telegram, Tiktok, Linked in…as well as posting schedule and hashtag tools to identify content trends and develop competitive analysis
• Drive interest and execute the strategy for big news, content releases, and community engagement
• Responsible for brand building and retention to grow digital databases/relevant audiences
• Design and implement social media strategy to align with business goals
• Manage and run various brands paid social advertising optimizing digital budgets to market venues and at-risk events/brands
• Set specific objectives/KPIs and report on ROI for all social media, email and website initiatives
• Set up attribution tracking for digital marketing efforts
• Collect and analyze data and track performance of various initiatives and develop/implement changes to improve business results
• Creation of monthly reports

What You’ll need:

• 2-5 years experience in social media
• 2+ years in the crypto space on a marketing team
• 1+ years owning and building campaigns in conjunction with a marketing team
• Demonstrate ability to navigate various social platforms' native analytics capabilities and deliver informed strategies based on trends

Benefits + Perks

• Flexible Time Off Policy
• Work remotely from anywhere you choose
• Team events to learn about trends and events in the DeFi & Crypto industries


For US Employees:
• Health Insurance
• 401(k) Matching

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How to apply

Description


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How to apply

Description

Perks

• Flexible and remote work environment
• Work at the forefront of blockchain technology
• Drive People Ops at a cutting-edge blockchain startup
• A competitive compensation package including salary and a share of the initial token supply

Responsibilities

• Lead People Ops for the organization
• Manage all aspects of the employee experience and ensure that Celestia is an excellent place to work
• Design and drive processes like onboarding, employee and manager feedback cycles, recruiting and interviewing, team meetings and retreats, and events

Requirements

• Proven work experience in People Ops or a similar role, where you supported a fast-growing team and an excellent work environment
• Experience creating new policies from scratch
• Proven ability to manage multiple outside teams, such as event planners or onsite venues
• Excellent ability to work autonomously and document your thinking

Nice to have

• Passion for blockchain technology and excited to work at a fast growing startup
• People Ops experience at a blockchain or fintech startup
• Experience being the first People Ops hire
• Experience navigating People Ops needs for a team that spans many countries and legal jurisdictions

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How to apply

Description

We-™re hiring a Director of Customer Support (CS) to help us bring Bitcoin payments to the world.

The Director will lead our CS function, supported by our CS Lead, CS Project Manager, and dedicated Representatives, and will engage with teams across the company. As a leader, the Director will establish a vision and goals for the team, while strengthening day-to-day service delivery in a dynamic environment.

Responsibilities

• Drive CS delivery, workforce management, and operational excellence
• Create & execute CS roadmap, partnering with Product and other stakeholders
• Deliver data-driven performance insights to leadership; own adjustments needed
• Manage CS department budget
• Negotiate vendor outsourcing to scale CS operations globally
• Serve as a manager for multiple direct reports

Requirements

• 6+ years experience building, leading and scaling multi-lingual, multi-channel CS teams
• Fintech/financial services background, with the understanding of disputes, fraud, and compliance
• Understanding of how to leverage and implement CS best practices and technologies
• Demonstrated success hiring and developing leaders and teams in multiple functional areas and locations
• Devotion to achieving extremely high performance and quality targets
• Outstanding communication, relationship, and influencing skills

Strike is a remote-first company, paying competitive compensation based on market and location.

US-Based Positions

• Salary range: $150 - 175k
• Eligibility for equity in a high growth startup
• Health, dental, and vision insurance premium contributions; short & long term disability insurance and basic life insurance
• Cell phone and internet reimbursement
• Flexible PTO, sick leave & parental leave
• Access to a company 401k plan

We do not make hiring decisions based on educational history whatsoever. Our founder is a college dropout. We employ high school dropouts, PhD candidates and everything in-between. We do not hire credentials. We simply hire talented, passionate individuals who are excited to be a part of our team.

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How to apply