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Call Center Representative Agent

IMS Loans & Investments LTD part-time entry English 
9 February
7200 usd
Headquarters: Manhattan Beach, US
Description

Call Center Representative Agent - Join Our Focus Group Panelist Now - Remote Part Time Work From Home PositionAre you a call center representative or agent looking to make an extra income?Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Clinical Trials.With most of our focus group studies, you have the option to participate online or in-person. This is a great way to earn extra income from the comfort of your home.Participation in these consumer panels is always free, secure and private.We need participants on the following topics:• Child Related (individuals with children 18 yrs or younger)• Cell Phones (Apple, Android, or Windows...Prepaid or Contract)• Entertainment (TV shows, movies, and video games)• Food (If you buy fast food, casual dining, or upscale dining)• Sports (Casual viewers and die-hard fans)• Electronics (Tell us which devices you prefer and why)• Pets (Animal lovers needed! Dogs, cats, and other pets)• Automobiles (Do you own, make payments, or lease your vehicle?)



How to apply
Send a resume to [email protected]
Please reference you found the job on Remotely.tech. This helps us get more companies to post here!

More Customer Support Remote Jobs

Wizclovox Group part-time mid
Headquarters: US
Description

We are searching for a Customer Operations Manager to satisfy customer needs through transparent communication. In this role, you will listen to customer grievances and peacefully resolve any concerns they may have. Additionally, notify customers about the service features that are exciting and relevant to their individual needs.

Salary Range: $60000 - $80000 per year.

Responsibilities:

Take incoming calls from clients and listen to concerns, complaints, and questions carefully.

Maintain a professional demeanor at all times and take notes on customer remarks and issues.

Fill out digital forms for new customers and actively promote additional services and products.

Connect customers and vendors to the appropriate department if you are unable to assist them adequately with their needs.

Meet with customer service managers and supervisors quarterly to discuss performance and set new goals; review recordings of calls and identify key areas that can use improvement.

Respond to client email inquiries in a timely and courteous manner and send company emails to customers who have expressed interest in services.

Attend regular training sessions in order to update skill sets and knowledge of corporate procedures.

Contact clients about unpaid or overdue accounts, and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made.

Qualifications:

Strong communication and problem-solving skills

Ability to multitask

High school diploma or equivalent

Conflict resolution and de-escalation skills

Comfortable sitting and speaking for long periods of time

Additional Information:

This is a full-time position eligible for benefits, which include, but are not limited to medical, dental, vision, four weeks of vacation, sick leave, most federal holidays.



How to apply
Send a resume to [email protected]
Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
HighSolutions sp. z o.o. b2b mid polish 
14 January
3500 - 6500 pln
Headquarters: Poznań, PL
Description

Cześć! Jesteśmy HighSolutions!

Jesteśmy nie tylko firmą technologiczną, ale także miejscem, gdzie chce się pracować i rozwijać.

Specjalizujemy się w platformach internetowych (systemy rezerwacyjne, rekrutacyjne, ERP). Tworzymy nowoczesne strony internetowe oraz automatyzujemy procesy w firmach Klientów poprzez chatboty.

Obecnie posiadamy biuro w Poznaniu. Potrzebujemy Ciebie by nasi Klienci z Polski i zagranicy mieli zapewnioną profesjonalną opiekę i obsługę w trakcie realizacji projektów.

 

Oczekiwania:

  • co najmniej 2 letnie doświadczenie w zarządzaniu projektami
  • płynny i swobodny język angielski (poziom co najmniej B2)
  • dobra umiejętność organizacji pracy i ustalania priorytetów
  • bardzo dobre umiejętności komunikacyjne
  • bardzo dobra umiejętność pracy w zespole

 

Mile widziane:

  • doświadczenie w zarządzaniu projektami w branży IT
  • wykształcenie na kierunku zarządzanie
  • znajomość zasad tworzenia serwisów internetowych
  • doświadczenie lub wiedza na temat metodyki Agile
  • doświadczenie w pracy w firmie IT na podobnym stanowisku

 

Oferujemy:

  • pracę w pełnym wymiarze godzin w naszym biurze w Poznaniu
  • elastyczne godziny pracy i możliwość pracy zdalnej zawsze gdy tego potrzebujesz
  • wpływ na jakość i charakter pracy zespołu - realny!
  • rozwój w turkusowych ramach naszej firmy (płaska struktura,samoorganizacja czasu pracy, samodecydowane w sprawie urlopów, duża doza zaufania)
  • 26 dni urlopu w roku + 4 dni firmowo wolne od pracy (2 maja, piątek po Bożym Ciele, 24 grudnia, 31 grudnia), bo tak rozumiemy work-life balance
  • udział w zysku / prowizja - każdy z nas jest odpowiedzialny za firmę i za jej rozwój, dlatego dzielimy się wypracowanym zyskiem
  • kulturę feedbacku i feedforwardu
  • możliwość przystąpienia do Multisportu

 

Wynagrodzenie:

Wysokość wynagrodzenia zależy od Twoich umiejetności oraz doświadczenia. Osoba na stanowisku Project Managera może liczyć na wynagrodzenie między 3500 a 6500zł brutto oraz atrakcyjną prowizję lub udział w zysku kwartalnym firmy. Kwota netto zależy od wybranej formy zatrudnienia.



How to apply
Czekamy na Twoje cv pod adresem: [email protected] !
Please reference you found the job on Remotely.tech. This helps us get more companies to post here!
Daiwa House Group freelance junior
26 November
2000 - 4000 usd
Headquarters: United State, US
Description

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, funds collection, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. This employment (Customer Care Support Representative) is for North America (United State of America and Canada) and European. This job is opened to professionals and non-professionals alike, skill/unskilled and it's a part-time/full-time basis for interested individuals and it’s a completely remote job.



CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries and retrieve unpaid debt (collections)
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.




How to apply
Send a resume to ... [email protected]
Please reference you found the job on Remotely.tech. This helps us get more companies to post here!